TPG
Privacy
Policy

This Privacy Policy applies to truepixelgroup.com and truepixel.ca This Privacy Policy describes how TPG (“we” “TPG” or “us”) collects, uses, shares and secures the personal information you provide in relation to the Sites only and does not represent all privacy practices conducted by us in our other businesses. It describes your choices regarding use, access and correction of your personal information. The use of information collected through the Sites shall be limited to the purposes of: (i) providing the service for which a client of TPG (“Client”) has engaged TPG; (ii) providing a service to you and other Users of the Sites (“Users”); and/or (iii) the purpose for which you signed up to receive communications from us. If you do not want your personal information to be used as set forth in this Privacy Policy, please do not use these Sites.


TPG (including the Sites as listed above) complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. TPG has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. We are aware of the recent EU Decision regarding Privacy Shield. TPG still adheres to the above principles and is awaiting further guidance and response from the US Department of Commerce. In the meantime, our clients can contact us regarding data processing agreements or other enquiries at privacynotice@truepixelgroup.com.com.


TPG is responsible for the processing of personal information it receives, under each Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. TPG complies with the Privacy Shield Principles for all onward transfers of personal information from the EU and Switzerland, including the onward transfer liability provisions. As TPG is a US headquartered business, our Sites based in the USA will process your personal information. Sites powered by OI Engine will also receive technical support from our contractors based in Kazakhstan. TPG maintains a data processing report under applicable law which sets out the location where your personal information may be processed, which is available on request where appropriate.


With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, TPG is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.


European Union and/or Swiss individuals with enquiries or complaints regarding our Privacy Policy, please contact us at privacynotice@TPG.com.


If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.


Under certain conditions, more fully described on the Privacy Shield website here https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted

 

ESRB CERTIFICATION​

This Privacy Policy applies to truepixelgroup.com and truepixel.ca This Privacy Policy describes how TPG (“we” TPG” or “us”) collects, uses, shares and secures the personal information you provide in relation to the Sites only and does not represent all privacy practices conducted by us in our other businesses. It describes your choices regarding use, access and correction of your personal information. The use of information collected through the Sites shall be limited to the purposes of: (i) providing the service for which a client of TPG (“Client”) has engaged TPG; (ii) providing a service to you and other Users of the Sites (“Users”); and/or (iii) the purpose for which you signed up to receive communications from us. If you do not want your personal information to be used as set forth in this Privacy Policy, please do not use these Sites.

1. INFORMATION WE COLLECT AND HOW WE USE IT

This Privacy Policy applies to truepixelgroup.com and truepixel.ca This Privacy Policy describes how TPG (“we” TPG” or “us”) collects, uses, shares and secures the personal information you provide in relation to the Sites only and does not represent all privacy practices conducted by us in our other businesses. It describes your choices regarding use, access and correction of your personal information. The use of information collected through the Sites shall be limited to the purposes of: (i) providing the service for which a client of TPG (“Client”) has engaged TPG; (ii) providing a service to you and other Users of the Sites (“Users”); and/or (iii) the purpose for which you signed up to receive communications from us. If you do not want your personal information to be used as set forth in this Privacy Policy, please do not use these Sites.

2. DISCLOSURE OF YOUR INFORMATION

OTHER CORPORATE ENTITIES: We may share your information, including your Personal Information, Non-Identifying Information and Log Data, with our affiliates, subsidiaries, and branch offices in the United States and internationally, and with third parties who provide services on our behalf to help with our business activities such as providing email distribution services, customer service, or technical support. These companies are authorized to use your Personal Information only as necessary to provide these services to us. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other Users. These entities follow privacy practices no less protective of our Users than our practices described in this Privacy Policy, to the extent allowed by applicable law. We do not share or sell your email address or contact information or any third parties’ email addresses with any third parties outside of the terms stated in this section of our Privacy Policy (“Disclosure of Your Information”).

We may share some or all of your Personal Information with another business entity should we plan to reorganize, spin out, merge with, acquire, or be acquired by that business entity. Should such an event occur, we will require that the new or combined entity follow this Privacy Policy with respect to your Personal Information. If your Personal Information will be used contrary to this Privacy Policy, you will receive prior notice as provided herein.

TPG ADVERTISING ON AND USE OF DATA WITH THIRD PARTY PLATFORMS: We may share data collected on the Sites, including email addresses, to show you and others personalized advertisements on third party websites and online services such as Facebook, Google, Adobe and Linkedin. In order to facilitate this, we may share data collected on the Sites with third parties who will help us identify user profiles to target in our advertising campaigns, and analyze and maximize the effectiveness of the Site and our advertising and marketing outreach initiatives. This works because third party providers have aggregated information based on trends and behaviors of its users linked to information they hold about users like yourself, such as an email address. Some of these advertisements may be for TPG services such as TPG U and other ads may be to recruit survey participants and feedback providers for products such as Shape.

You may be able to opt out of receiving personalized advertisements from online services such as Facebook. However, when you opt out of personalized advertising, you may continue to see online advertising from TPG. For more information on Facebook ads, please visit https://www.facebook.com/about/ads. This does not affect your rights to Personal Data deletion, removal or amendment under applicable law.

You have the option to register for and access some of our services using third party social media sites such as Google or Facebook, when we ask you to “Sign up through Facebook” or “Continue with Facebook”. These are sites which you have chosen to share your information with independently of TPG in accordance with their terms and conditions. When you choose to register with our Sites using services such as Facebook, TPG will obtain information such as your email address and in some cases, profile picture information, automatically through your social media provider which provides this information to us.

LEGAL REQUESTS: TPG cooperates with law enforcement inquiries, as well as other third-parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement, an applicable regulator, or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, and email address. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; report suspected illegal activity; or in response to a regulator’s request for information regarding compliance with applicable law.

3. STORAGE AND TRANSFER OF YOUR INFORMATION

OTHER CORPORATE ENTITIES: We may share your information, including your Personal Information, Non-Identifying Information and Log Data, with our affiliates, subsidiaries, and branch offices in the United States and internationally, and with third parties who provide services on our behalf to help with our business activities such as providing email distribution services, customer service, or technical support. These companies are authorized to use your Personal Information only as necessary to provide these services to us. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other Users. These entities follow privacy practices no less protective of our Users than our practices described in this Privacy Policy, to the extent allowed by applicable law. We do not share or sell your email address or contact information or any third parties’ email addresses with any third parties outside of the terms stated in this section of our Privacy Policy (“Disclosure of Your Information”).

We may share some or all of your Personal Information with another business entity should we plan to reorganize, spin out, merge with, acquire, or be acquired by that business entity. Should such an event occur, we will require that the new or combined entity follow this Privacy Policy with respect to your Personal Information. If your Personal Information will be used contrary to this Privacy Policy, you will receive prior notice as provided herein.

TPG ADVERTISING ON AND USE OF DATA WITH THIRD PARTY PLATFORMS: We may share data collected on the Sites, including email addresses, to show you and others personalized advertisements on third party websites and online services such as Facebook, Google, Adobe and Linkedin. In order to facilitate this, we may share data collected on the Sites with third parties who will help us identify user profiles to target in our advertising campaigns, and analyze and maximize the effectiveness of the Site and our advertising and marketing outreach initiatives. This works because third party providers have aggregated information based on trends and behaviors of its users linked to information they hold about users like yourself, such as an email address. Some of these advertisements may be for TPG services such as TPG U and other ads may be to recruit survey participants and feedback providers for products such as Shape.

You may be able to opt out of receiving personalized advertisements from online services such as Facebook. However, when you opt out of personalized advertising, you may continue to see online advertising from TPG. For more information on Facebook ads, please visit https://www.facebook.com/about/ads. This does not affect your rights to Personal Data deletion, removal or amendment under applicable law.

You have the option to register for and access some of our services using third party social media sites such as Google or Facebook, when we ask you to “Sign up through Facebook” or “Continue with Facebook”. These are sites which you have chosen to share your information with independently of TPG in accordance with their terms and conditions. When you choose to register with our Sites using services such as Facebook, TPG will obtain information such as your email address and in some cases, profile picture information, automatically through your social media provider which provides this information to us.

LEGAL REQUESTS: TPG cooperates with law enforcement inquiries, as well as other third-parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement, an applicable regulator, or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, and email address. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; report suspected illegal activity; or in response to a regulator’s request for information regarding compliance with applicable law.

4. SECURITY OF YOUR INFORMATION

OTHER CORPORATE ENTITIES: We may share your information, including your Personal Information, Non-Identifying Information and Log Data, with our affiliates, subsidiaries, and branch offices in the United States and internationally, and with third parties who provide services on our behalf to help with our business activities such as providing email distribution services, customer service, or technical support. These companies are authorized to use your Personal Information only as necessary to provide these services to us. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other Users. These entities follow privacy practices no less protective of our Users than our practices described in this Privacy Policy, to the extent allowed by applicable law. We do not share or sell your email address or contact information or any third parties’ email addresses with any third parties outside of the terms stated in this section of our Privacy Policy (“Disclosure of Your Information”).

We may share some or all of your Personal Information with another business entity should we plan to reorganize, spin out, merge with, acquire, or be acquired by that business entity. Should such an event occur, we will require that the new or combined entity follow this Privacy Policy with respect to your Personal Information. If your Personal Information will be used contrary to this Privacy Policy, you will receive prior notice as provided herein.

TPG ADVERTISING ON AND USE OF DATA WITH THIRD PARTY PLATFORMS: We may share data collected on the Sites, including email addresses, to show you and others personalized advertisements on third party websites and online services such as Facebook, Google, Adobe and Linkedin. In order to facilitate this, we may share data collected on the Sites with third parties who will help us identify user profiles to target in our advertising campaigns, and analyze and maximize the effectiveness of the Site and our advertising and marketing outreach initiatives. This works because third party providers have aggregated information based on trends and behaviors of its users linked to information they hold about users like yourself, such as an email address. Some of these advertisements may be for TPG services such as TPG U and other ads may be to recruit survey participants and feedback providers for products such as Shape.

You may be able to opt out of receiving personalized advertisements from online services such as Facebook. However, when you opt out of personalized advertising, you may continue to see online advertising from TPG. For more information on Facebook ads, please visit https://www.facebook.com/about/ads. This does not affect your rights to Personal Data deletion, removal or amendment under applicable law.

You have the option to register for and access some of our services using third party social media sites such as Google or Facebook, when we ask you to “Sign up through Facebook” or “Continue with Facebook”. These are sites which you have chosen to share your information with independently of TPG in accordance with their terms and conditions. When you choose to register with our Sites using services such as Facebook, TPG will obtain information such as your email address and in some cases, profile picture information, automatically through your social media provider which provides this information to us.

LEGAL REQUESTS: TPG cooperates with law enforcement inquiries, as well as other third-parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement, an applicable regulator, or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, and email address. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; report suspected illegal activity; or in response to a regulator’s request for information regarding compliance with applicable law.

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